RETURNS & EXCHANGES

 

RETURNS

While we strive to get your complete satisfaction on all baxterofcalifornia.com orders, we understand that sometimes items need to be returned. We accept returns within 30 days of invoice date as long as there’s at least 80% of the product remaining. Please note: This applies to grooming products only; candles that have been used may not be returned. 

Safety razors and straight razors cannot be returned or exchanged due to sanitary reasons.

 

RETURN INSTRUCTIONS:

  1. Please call (800) 421-3614  and Press 2, in advance for a return authorization. 
  2.  

     

    EXCHANGES

    Damaged or Missing Products

    Please contact us immediately at (800) 421-3614 and Press 2, if you receive a damaged product (broken bottle, tube or closure), or if you are missing an item in your order. We will either track your package or replace the damaged items at our expense.